Contact Us | Luka Bear | Eldercare Robotics
๐Ÿ’Œ Eldercare Robotics ยท Contact Us

We’re here to help.

Whether you’re a caregiver, family member, facility, or partner — we’d love to hear from you. Our team responds with clear answers and real compassion.

โœ“ Email reply within 2 hours ยท โœ“ 24/7 phone support ยท ๐Ÿ›ก๏ธ NPI Registered ยท โœ“ In-Person Setup in MD ยท VA ยท DC ยท PA ยท โœ“ Real people, not call centers
Three Ways to Reach Us

Choose what works for you.

Pick the option that feels easiest — or use the form below.

๐Ÿ“ง

Email Us

Best for non-urgent questions, documentation requests, partnership inquiries, and detailed conversations.

Reply within 2 hours

Call Us

Best for urgent support, pricing and waiting-list questions, technical issues, or anything you’d rather explain by voice.

24/7 live support
๐Ÿ“

Find Us

Rockville, Maryland

Luka ships nationwide. In-person setup in Maryland, Virginia, Washington DC and Pennsylvania; video-call setup everywhere else.

Ships to all 50 states
Need Help With…

Common questions we’re happy to answer.

๐Ÿป

Rental setup or pricing

Choosing a finish, understanding monthly rental vs. Own It, and setting up several profiles.

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง

Caregiver dashboard support

Profile management, biography submission, photo uploads, daily reminders, and configuration.

๐ŸŽค

Personalization & voice options

Voice Cloning™ setup, family member voice recording, and personalization tips.

๐Ÿฅ

Bulk orders & facility procurement

Memory care deployments, vendor packets, W-9, and procurement workflows.

Send a Message

We’d love to hear from you.

Tell us a little about what you need — we’ll get back to you within 2 hours during business hours, or first thing in the morning if it’s after hours.

๐Ÿ“ Contact Form

Fields marked with * are required. Your information stays private and is used only to respond to your message.

Caregiver Journal  ยท  Caregiver Impact Portal
Luka Bear support line: 1-472-444-0101 (save as Luka Bear)